In the News - 2018

The CGOC reports results of its 2018 Information Governance Benchmark Survey. The study reveals that many organizations trust the current state of their information governance (IG) processes more than their IG process maturity warrants. This gap between perception and reality increases organizational risk and vulnerability. These and other insights in the IG Benchmark Survey report are a call to action for organizations to improve IG processes.

Compliance and legal teams are struggling to keep pace with an ever-evolving regulatory and legal landscape. In this environment, knowing the rules of the road can be every bit as difficult as ensuring employees follow them, which in turn can create critical gaps in both rule tracking and employee monitoring that lead to waste, fraud, abuse and other practices that put a company at risk. CGOC Executive Director, Heidi Maher share's 5 ways organizations can benefit from machine learning.

A Q&A with Matthew Nelson faculty member of CGOC and a co-founding member and current annual meeting program chair of the Association of Corporate Counsel's Information Governance Committee. He is also a published author and nationally recognized speaker. Learn the impact of the newly amended California Consumer Privacy Act on businesses and how they should be approaching the evolving privacy landscape.

Cooperating with Federal Law Enforcement Agencies Before and After a Cyberattack Can Help Companies Minimize Harm and Legal Exposure By Edward J. McAndrew Many companies that suffer a malicious cyber incident such as a breach hesitate to involve federal law enforcement, fearing an overbearing investigative process, loss of control over the incident response, additional pain or injury caused by law enforcement activities, and public court proceedings. Too often, they instead take minimal steps to such outreach – usually with an eye toward regulatory compliance, rather than helping to pursue cybercriminals and pursuing long-term information security. They then hunker down and hope they don’t experience another attack.

This Q&A with Jake Frazier, CGOC Faculty Member and senior managing director at FTI Consulting on how machine learning is shaping the enterprise. For this article, I asked Jake about the new and complex challenges around the adoption of machine learning technologies in enterprises. Machine learning offers business users an unprecedented opportunity to take advantage of the massive amount of data they are collecting. However, machine learning is also increasingly important to legal and compliance teams.

If you’ve been working toward General Data Protection Regulation (GDPR) compliance over the last couple of years, you are probably feeling like your data compliance environment is in good shape. You’ve identified what information exists, where it is and how it flows, and in the best-case scenario, you’re eliminating data silos that otherwise hamper end-to-end compliance processes. While improving these processes will continue to be a top priority, it’s time to find other ways to use these new data governance capabilities to help the business. These days, I’m regularly being pulled into machine learning projects to offer some assurance that the personal and sensitive information pouring into these innovative applications for research and development (R&D), marketing and sales is being used in a compliant way. Certainly, good GDPR hygiene is a tremendous asset in this effort, but there is a lot more to consider when it comes to machine learning (ML).

In an era of increasing regulatory complexity, including around data privacy, no business that wants to survive can tolerate recklessness. But that does not mean abandoning rapid innovation. Companies have been innovating without being reckless forever – and just because Facebook benefited from its irresponsibility for a while, no company should risk its existence by equating the two. How do you create an environment to support rapid innovation while protecting the company from its own excesses? Consider the following five keys to moving fast without breaking things.

How do you create an environment to support rapid innovation while protecting the company from its own excesses? Consider the following five keys to moving fast without breaking things.

Europe is more attuned to data privacy and security issues than other areas and takes a much more no-nonsense approach to technology companies and how they handle customer data. And indeed, Facebook is taking heat from government leaders there.

As Facebook’s Mark Zuckerberg testifies during Congressional and Parliamentary hearings about his company’s business practices and consumers begin to wake up to the reality of how much of their personal information has been collected and mishandled, privacy researchers and developers are finally being listened to.